MIMAKI (THAILAND) CO., LTD.
RasterLinkPro5 SG
FAQ is categorized depending on the content of question. Please click the one related to your question.
About specifications
- Is it possible to reinstall RasterLinkPro5 by myself?
- What kind of format can be loaded?
- Is it possible to use RGB and CMYK color mode?
- What is the recommended data format for image arrangement in Illustrator?
- Is it possible to output the data created by an application software other than Illustrator and Photoshop?
- What is difference between "Immediate Print" and "RIP and Print"?
- Which printer can be used?
- Is it possible to transfer job data saved in RasterLinkPro5 or former version to RasterLink6?
- What are the necessary computer specifications for installing RasterLinkPro5?
- What kinds of design applications software are supported?
About operation and handling
Network, Connection, Install, Setup
- Data communication stops during the print from the printer connecting with USB2.0 or data communication is slower than before
- Error occurred during activation is shown and License cannot be activated
- "This serial key is already used on another PC" is shown and License cannot be activated
- "Failed to install the RasterLink Web Service [Code 1]" is shown and RLP5 cannot be installed
- How do you output the data from client computer to RasterLinkPro5?
- Tell me how to install RasterLinkPro5
- Tell me how to activate the license of RasterLinkPro5
- Tell me how to deactivate the license when the computer has broken down
- Tell me how to deactivate the license of RasterLinkPro5
- Which Windows OS's are supported for client computer?
- Which Mac OS's are supported for client computer?
About tiling edit
- How many tiles and how big of a tile can be printed?
- What do you do when [Tile] is not activated?
- Tell me how to change the layout of Tiles
- Tell me about Reverse Even-numbered Column in Tiling function
- Tell me how to make overlap of Tiles
- Tell me how to set the basic Tiling function
- Tell me how to change the printing order of Tiles
- Tiling says "The size of tile on the left (right) corner is too small".
Error messages and Warning messages
- "DRV: A device attached to the system is not functioning" is shown while printing and the print is interrupted.
- When starting RLP5 after License activation, "Initialization Error [01]" is shown and RLP5 will not run
- When starting RLP5 after License activation, "Re-activation needed" is shown and RLP5 will not run
- "The PC configuration has been changed after your activation" is shown when starting RLP5
- "The job in Hot Folder was detected" is shown when loading the job
- RLP5 would not start even though error message is not shown
- Preview window or printed object shows the error message, [NOT REGISTERED].
About trouble
- Thin line created by Illustrator does not come out on print.
- The media width shown on the screen is different from the one detected by the printer.
- I cannot open job editor because the status is not ready.
- Printer starts to print automatically if data is sent.
- I cannot make a copy on job editor.
- Registration mark created by FineCut does not get printed.
If you're still having problems, please contact us through our inquiry form.