On the 3DP3 website, in the "Sign In Screen", there is a "Forgot Password? Click Here", select it and you can proceed to reset your password starting by entering the email address associated with your account. Applicable product Mimaki 3D Print prep Pro If you're still having problems, please contact us through our inquiry form. Inquiries about error and trouble (Mimaki Global) We would like to hear from you! Please take a few minutes to complete this survey Was this page helpful to you? Yes No Help us improve our services. Please leave your comments and suggestions.